Byline: Jon Hilkevitch, John Schmeltzer, Alex Rodriguez; 2000-11-22; The Chicago Tribune;Article Links
"When Stacey Jones and his family were booked on a 5 p.m. United Airlines flight from O'Hare International Airport to New York last week, they didn't think they were buying a lottery ticket.But in a way, they were. Even in perfect weather, that flight arrives on time at LaGuardia Airport just once every five tries, according to federal statistics. . ."
Description:In this Pulitzer Prize winning series, Chicago Tribune staff writers expose the issues airlines face.
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