"Retirement homes: Seniors need more protection" - Dale Brazao - Toronto Star

"Star reporter Dale Brazao spent a week living undercover in one of Toronto’s worst retirement homes. He found seniors with advanced dementia struggling helplessly, residents sitting for hours in feces-filled diapers, bathrooms without toilet paper or clean towels, bad food, broken appliances and underpaid workers. Yet Elaine Lindo, owner of In Touch Retirement Living, claimed: “We are one of the best in the city and everybody knows that.” The Star has published horror stories like this for years. Yet the abuses continue."

Description:Editorial describing the need to improve retirement home conditions in Ontario, Canada, citing Dale Brazao's undercover work in a Toronto retirement home as evidence.

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